Shipping Policy
How The Workbench 3D does shipping and handling.
In general, The Workbench 3D LLC estimates the cost of shipping by weight, volume and packaging through either the US Postal Service, FedEx or UPS. Some items, especially if delicate, require time and materials to appropriately package the items and these can add costs for handling of the package.
Shipping Policy - the basics
Timeframe for Processing Orders: The Workbench 3D LLC will communicate with the buyer regarding an estimated shipping date. That said, this is a small shop that does a lot of custom orders. There may be technical or logistics reasons why an order is not completed by the original shipping date, but we will do our best to communicate any issues. An order received will typically take 3-7 days to process - unless otherwise noted.
​
Shipping Costs are rounded up to the nearest dollar based on the estimates given through the carrier in addition to the time and materials required for preparing a shipment.
Missed Orders
If you placed an order and you have not received confirmation within 3 business days, please email an inquiry. Technology is great, until it breaks.